Unified Communication

Unified Communications refers to a Telephone system that integrates with multiple communication methods within a business. Just like our smart phone is a single device that performs many functions, a UC/VoIP solution can combines

1. Business phone system
2. Voicemail
3. Instant message
4. Chat
5. Fax
6. Conference call bridge
7. Video conferencing
8. IVR
9. Email
10. Web Applications
11. Social Media
12. Business tools like your customer relationship management (CRM) system and many more